Copyright: 123RF
Take a quick look at your desk. What do you see?
Lots of paperwork? I thought so.
Chances are, your job involves a lot of both paperwork and phone work, and sometimes the ringing phone feels like an interruption. That feeling can lead to a greeting that sounds rushed or unhelpful, sending your call off to a rocky start.
This week, aim to catch yourself thinking: "Arghhh – the phone is ringing!" and say instead: "Yay, the phone is ringing!" or "I’m gonna rock this!" Then your greeting will sound professional and friendly, ready to handle anything.
Smile, Breathe, Rock On. You got this!